What to do if firmware update of my Tapo smart devices (smart plug, smart camera, smart lighting) failed?

TC60, TC65, TC70, Tapo C100, Tapo C200, Tapo C210, Tapo C310, Tapo L900-10, Tapo L900-20, Tapo L900-5, Tapo L920-10, Tapo L920-5, Tapo L930-10, Tapo L930-5, Tapo P100, Tapo P105, Tapo P110, Tapo P115

10-30-2019 73,068

Normally the new firmware will include more features or improve the performance of the smart device. Here are some suggestions to troubleshoot if you fail to update the firmware.

Step 1. Reboot the smart device.

Step 2. Move the smart device closer to the router.

Step 3. Disable the firewall or antivirus setting on the home router if there is one.

Then you can try to update the firmware again.