Perguntas Frequentes

What Should I do if the Water Pump of the Robot Vacuum Reports Errors?

Tapo RV10, Tapo RV10 Plus, Tapo RV20 Max Plus, Tapo RV20 Mop, Tapo RV20 Mop Plus, Tapo RV30, Tapo RV30 Max Plus, Tapo RV30 Plus, Tapo RV30C Mop, Tapo RVA102, Tapo RVA103

10-13-2022 45,960

You may try the following steps, here takes Tapo RV10 Plus as a demonstration.

1. Take out the dustbin and water tank, then clean the water tank.

Wipe the metal contacts with a clean, dry cloth before re-installing the dustbin and water tank.

Wet and dirty contacts may cause water pump errors.

2. Try to restart the robot vacuum after cleaning.

If the problem still persists, please Contact Support.