FAQs

How to set up your DL110

Get started with your new smart door lock on Tapo APP. Please do the steps after you have installed your door lock. If you need to install the door lock, please refer to this FAQ: https://www.tp-link.com/support/faq/4052/

Step 1: Download the Tapo APP

Go to Google Play or App Store or scan the QR code to download the Tapo app and log in.

The download QR code for Tapo APP.

Step 2: Select control mode for your door lock.

The Tapo DL110 operates in two modes: Local Mode (via Bluetooth) and Remote Mode (via Wi-Fi + Internet). Local control is achieved through a Bluetooth connection, which means you can only control the lock through the Tapo APP when you are in proximity to the lock. Remote control, on the other hand, allows you to manage your lock over the internet.

Note: The default operating mode is Remote Mode. If you do not wish to manage your device over the internet, please remove the battery cover, and turn off the Wi-Fi button.

Remove the cover and set Wi-Fi button to On/Off.

Step 3: Setup the door lock in Tapo APP.

Remote Mode setup process

Follow the APP instructions to complete the setup.

Note: The location permission is needed to find and connect to your door lock during the setup. Grant the location permission when prompted and you can disable it after the setup.

1. Tap the + button in the Tapo app, and select “Add Device”.

Add Device page on Tapo APP.

2. Enter Setup Mode/Reset the Door Lock.

Remove the battery cover, press and hold the reset button for 5 seconds until you hear the voice promote of “ready for setup”. Make sure that the LED status is flashing green and red now.

If you need to factory reset the door lock, please long press the reset button for at least 10 seconds.

Press the reset button on the interior assembly.

3. Tap Next to connect your device via Bluetooth.

Make sure your door lock is in setup mode during Bluetooth connection. If you failed to connect to your device, please confirm if the LED is still in flashing red and green. If not, please reset the device and do it again.

This step takes about 30 seconds. Please be patient.

4. Connect to the Wi-Fi network.

Connect the door lock to your home Wi-Fi network and enter the password. This step only shows when you set the door lock in remote mode.

Choose a wireless network and enter the password.

4. When the pairing is complete, give your door lock a unique name and set a location for easy identification.

Display where to name the device and place in one room.

5. Calibrate your lock.

Close and lock the door, then tap Start Calibrating to calibrate the lock for better performance.

Display where to enter the PIN code.

6. Create a new digit code as your passcode.

Note: Please remember your passcode as it won’t show again after you set it up.

7. Register your fingerprint (Optional)

It’s recommended to use your thumb, index or middle finger to register your fingerprint. Make sure your finger doesn’t have excessive water, oil or dirt on it. Tap “Start Registration” to begin setup, or tap “Maybe later” to skip this step.

Start Registration page on Tapo APP.

Local Mode setup process

Follow the APP instructions to complete the setup.

Note: The location permission is needed to find and connect to your door lock during the setup. Grant the location permission when prompted and you can disable it after the setup.

1. Tap the + button in the Tapo app, and select “Add Device”.

Add Device page on Tapo APP.

2. Enter Setup Mode/Reset the Door Lock.

Remove the battery cover, press and hold the reset button for 5 seconds until you hear the voice promote of “ready for setup”. Make sure that the LED status is flashing green and red now.

If you need to factory reset the door lock, please long press the reset button for at least 10 seconds.

Press the reset button on the interior assembly.

3. Tap Next to connect your device via Bluetooth.

Make sure your door lock is in setup mode during Bluetooth connection. If you failed to connect to your device, please confirm if the LED is still in flashing red and green. If not, please reset the device and do it again.

This step takes about 30 seconds. Please be patient.

4. Setup the door lock locally.

Please tap “Do not set up Wi-Fi now” to use the device locally via Bluetooth. Or you can turn on the Wi-Fi button and continue with step 3.1. This step will only show when your door lock is in local mode.

Display how to set up door lock without set up Wi-Fi.

4. When the pairing is complete, give your door lock a unique name and set a location for easy identification.

Display where to name the device and place in one room.

5. Calibrate your lock.

Close and lock the door, then tap Start Calibrating to calibrate the lock for better performance.

Display where to enter the PIN code.

6. Create a new digit code as your passcode.

Note: Please remember your passcode as it won’t show again after you set it up.

7. Register your fingerprint (Optional)

It’s recommended to use your thumb, index or middle finger to register your fingerprint. Make sure your finger doesn’t have excessive water, oil or dirt on it. Tap “Start Registration” to begin setup, or tap “Maybe later” to skip this step.

Start Registration page on Tapo APP.

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