Question 1

Frequently asked questions about Tapo L430C/Tapo L430P

Accepted Answer

Q1. How to set up L430.

A1: There are two methods for you to set up the L430 via the Tapo app.

Method 1: Connect to the home Wi-Fi.

(1) Please refer to the FAQ below:

How to set up my TP-Link Tapo smart device (BLE) via Tapo App

Note: After you tap the Add Device, please select Tapo Lights and the correct model number for your L430

Method 2: Skip Wi-Fi setup and connect to the phone's Bluetooth

(1) When you come to step ‘Choose Your Network’, you can tap ‘Skip’ to bypass the Wi-Fi Setup.

The steps to find the ‘Skip Wi-Fi Setup’ button in the Tapo app.

(2) After you finish the setup process, you can find the L430 bulb labeled ‘new’ icon in the Tapo app.

(3) Please enable Bluetooth on your phone first, then tap the L430 to connect it to your phone via Bluetooth.

(4) After the connection is established, there will be a Bluetooth icon there showing you the current connection type. Here you can control the bulb locally.

The steps to connect the L430 via Bluetooth in the Tapo app.

Q2: How can I connect the bulb to Wi-Fi after skipping the initial Wi-Fi setup?

A2: If you initially skipped the Wi-Fi setup and completed the configuration via Bluetooth, you can still connect the bulb to Wi-Fi later. Here’s how:

(1) Go to the home page in the app and select the bulb to enter its control page.

(2) Tap the gear icon in the top-right corner.

(3) Find and select the Network Connection option.

(4) Follow the prompts to set up or switch the bulb’s Wi-Fi network.

The steps to switch to Wi-Fi connection for the L430.

This allows you to enjoy remote control and advanced features by connecting the bulb to your Wi-Fi network at any time. You can also use the Network Connection option to switch between different Wi-Fi networks as needed.

Q3: What is Auto Biorhythm Lighting function, and how does it work?

A3: 1. Auto Biorhythm Lighting is a smart feature that adjusts the bulb's brightness and color temperature based on natural solar position to align with your body's circadian rhythm. This promotes better sleep, focus, and overall well-being.

The picture shows where the auto-biorhythm feature is located in the Tapo app.

2. You can also customize the lighting to suit your preferences:

(1) Enable Gradient, allowing the lightness and color temperature to smoothly shift from one time node to another.

(2) Add time nodes to set specific brightness and color temperatures at any time of the day.

For more details, you can check the FAQ below:

How do I set up Auto Biorhythm?

How to customize the auto-biorhythm feature.

Q4: When can I control the bulb directly via Bluetooth?

A4: When the bulb is connected to Wi-Fi, the app will prioritize Wi-Fi control, allowing you to manage the bulb remotely. However, you can use Bluetooth for direct control in two scenarios:

1. Skip the Initial Wi-Fi Setup: If you skip the Wi-Fi connection step, the app will directly complete the setup process without Wi-Fi connection. Once the setup is finished, you can control the bulb locally through the app within the Bluetooth range.

2. After Wi-Fi Disconnection: If the bulb was previously connected to Wi-Fi but goes offline, you can still access its control page in the app and attempt to reconnect via Bluetooth.

Note:

(1) While Bluetooth provides local control, we recommend using Wi-Fi for the best experience, including remote access and advanced automation features.

(2) Under Bluetooth connection, the functions below may not take effect normally:

a. Automation& Shortcuts: Internet access is required.

b. Alexa/Google Home: manual and voice control will be invalid.

c. Schedule/Timer/Away mode/Auto Biorhythm: After the light bulb is restarted after a power failure, please reconnect it to your phone's Bluetooth to get the correct time to ensure proper functioning.

Q5: Why does my L430 emit a faint green glow momentarily before it is turned off totally by the physical switch?

A5: This is a normal phenomenon, caused by the low voltage that briefly remains in the circuit when the bulb is turned off using a physical switch.

The faint green glow will fade quickly and does not affect normal performance or the lifespan of the bulb.

For the best experience, we recommend using the Tapo app to control your bulb to keep smart features working and ensure a complete shutdown without a faint green glow.

Q6: Why can’t I connect to the L430 via Bluetooth, while the app keeps saying 'Disconnect from other controlling devices first'?

A6: L430 supports only one Bluetooth connection to a phone/tablet at a time. This error message indicates your L430 has been connected to another phone or tablet.

(1) Ensure no other users with shared access to your Tapo account or this bulb are currently connected to the L430’s Bluetooth.

(2) Reboot the bulb and tap ‘Retry’ in the Tapo app.

Question 2

How do I set up Auto Biorhythm?

Accepted Answer

Auto Biorhythm Lighting is a smart feature that adjusts the bulb's brightness and color temperature based on natural solar position to align with your body's circadian rhythm. This promotes better sleep, focus, and overall well-being.

You can also customize the perfect lighting effects that align with your needs and preferences throughout the day.

1. How does Auto Biorhythm work

After the Auto Biorhythm is enabled, when you turn the bulb on, the lighting will automatically illuminate according to the lighting effects set for the current period (node) and will switch when the next time node arrives.

Note: When the Auto Biorhythm is enabled, the bulb will follow the Auto Biorhythm settings and the Default State will be disabled at the same time.

2. Navigate to Auto Biorhythm

(1) On the Home page, tap your Tapo Bulb device card, then scroll down to find the Auto Biorhythm function.

(2) Please Click on Auto Biorhythm. Confirm your time zone in the pop-up window. If you’re in the same city, click 'Yes'.

How to navigate to auto biorhythm function.

3. Enable and customize the Auto Biothythm

(1) Tap Enable to activate the feature, and you will find six default recommended nodes settings.

(2) You can also click on any existing nodes to make manual adjustments as you want.

Notes: The specific times for the time nodes of sunrise, sunset, midday, and midnight will adjust daily based on solar positions. It is not a fixed time.

How to enable auto biorhythm and edit node settings.

(3) Click Add Time Node to set your desired custom time. Choose the time, select brightness and color temperature, then click Save.

Notes: Up to 8 time nodes can be added in the Auto Biorhythm, allowing you to create the perfect lighting effects that align with your needs and preferences throughout the day.

How to add a node.

(4) After creating Auto Biorhythm, you can always disable it or delete the existing nodes manually as you desire.

How to disable auto biorhythm and delete a node.

4. Lighting Gradient

Enabling the Lighting Gradient makes the light automatically adjust and smoothly transition to the lighting effects set in the next time node.

How the Gradient feature works.

Question 3

How to unlink third-party accounts from your TP-Link ID

Accepted Answer

If you've previously linked your TP-Link ID to third-party services such as Amazon Alexa or Google Home and wish to remove this integration, follow the steps outlined below. Unlinking your TP-Link ID will revoke access to these services to control your Tapo or Kasa devices. Please note that after unlinking, voice commands and automation associated with these services will no longer function until re-linked.

Method 1: Unlinking via Third-Party app

Unlink Alexa service

1. Open the “Amazon Alexa” app and select “Skills & Games” in the menu.

2. Select the button “Your Skills”.

3. Search “Tapo” / “Kasa” skill.

4. Select the button “Disable Skill” to disable the skill, which can unlink the Tapo/Kasa account from Alexa.

Unlink Google Home service

1. Open the “Google Home” APP and select Settings > Works with Google.

2. Find “Tapo” / “Kasa” on “Linked” service, tap and select Unlink account.

3. Confirm “UNLINK” to unlink Tapo/Kasa account from Google Home.

Unlink SmartThings service

1. Open the “SmartThings” APP and select “Menu”.

2. Tap the Settings icon at the upper right.

3. Tap “Linked Services”, tap Tapo/Kasa, and select “Unlink” to unlink Tapo/Kasa account from SmartThings.

Method 2: Unlinking via TP-Link

If you don’t have access to your third-party account, you can unlink the third-party service by changing the password of your TP-Link account.

1. Set a new password in Tapo/Kasa APP in Me > View Account > Change Password.

2. The Email address used for Tapo/Kasa account will receive an Email to tell you that the password has been changed.

3. Please select “unlink services” to unlink all the third-party accounts with your TP-Link ID.

Screenshot of successfully changing TP-Link account password and how to unlink the Third-Party service.

Question 4

Why do I receive a "We Noticed a New Login" email?

Accepted Answer

If you receive a "We Noticed a New Login" email or notification, it could mean a new device has logged in to your TP-Link account. Here are possible reasons:

1. You logged in using a new device with the same TP-Link ID.

2. Your TP-Link ID was shared with others (e.g., family or friends), and they logged in from a different device.

To secure your account and address potential unauthorized access, follow these steps:

Step 1: Confirm Login Activity and change Your Account Password

It is recommended that you should check whether the account was logged in on your trusted devices. If not, please change the login password as soon as possible. Here is guidance for you to change your account password: https://community.tp-link.com/en/forgetpw

Note: If you used the same username and password combination for your TP-Link ID on multiple apps or websites, please use a difficult-to-guess, unique password not used on other accounts.

Step 2: Enable Two-Factor Authentication (2FA)

For Tapo: Open Tapo App > Me > Tap account> Log in security>Two-Factor Authentication. Follow the guide here.

For Kasa: Open Kasa App > Me>Tap account> Log in security>Two-Factor Authentication. Follow the guide here.

For Deco: Open Deco App > Tap hamburger button on the top left Tap account> Log in security>Two-Factor Authentication. Follow the guide here.

For Tether: Open Tether App > Tap hamburger button on the top left Tap account> Log in security>Two-Factor Authentication. Follow the guide here.

Step3: Remove untrusted devices under 2FA

If you’ve already enabled 2FA, please review your trusted devices list and remove any unknown entries to ensure your account is not accessed from unauthorized devices.

Question 5

How to create 3D Map in the Tapo App for Pad

Accepted Answer

Security, lighting, power, switches, and environmental controls—every household device is neatly displayed on a 3D map. With home status instantly visible, intuitive control from a single screen ensures effortless use by everyone in the family.

Step1: Download the 3D Floor Plan

1. Open the Home page of your Tapo APP

2. Click on the cube icon (3D vivid view) in the top right corner

3. Download the Plan

Display the Home icon, cube icon, and download button position in the Tapo app.

Step2: Choose the way to generate the map

Method1: Draw Manually

Method 2: Map by Robot Vacuum (You can choose this method if you have a robot vacuum that supports the mapping function.)

Display the draw manually button and map by robot vacuum button position in the Tapo app.

Step3: Generate the Map

Method1: Draw Manually

1. Follow the instructions in the Tapo App to learn how to create the floor plan of your sweet home.

2. Customize the floor plan (rooms and doors), choose the furniture, and drag the smart home devices that are bonded to your account to the place you want.

Display the Floor plan button in the Tapo APP; we can customize the room and door settings on the left side of this page.

Display the furniture button in the Tapo APP; we can add more furniture on the left side of this page.

Display the devices button in the Tapo APP; we can add smart home devices on the left side of this page.

3. Save the settings: Click the save button on the top right corner and enjoy the 3D map.

Display the whole 3D map that you created.

Method2: Map by Robot Vacuum

1. Choose a robot vacuum.

2. Choose a Map from the robot vacuum and the floor plan will be generated automatically.

Display the map of the robot vacuum and a generate floor plan button that you can click.

Display the map of the house, which is the same as the map on the robot vacuum you chose before.

3. Customize the floor plan (rooms and doors), choose the furniture, and drag the smart home devices that are bound to your account to the place you want.

4. Save the settings: Click the save button on the top right corner and enjoy the 3D map.

How to add the 2nd or more floors

Click on the Floor button and add it. Choose the way to create the new floor. Don’t forget to save the settings.

Display the location of the floor button and add button to add more floors.

Display the location of 3 ways to create a new floor map by robot vacuum, draw manually or duplicate floor.

Question 6

How to use the Home feature and Room feature in the Tapo App

Accepted Answer

This feature allows you to customize your smart home experience, making it simple to control different devices based on where they are located. Whether you have multiple properties or just want to keep your living spaces organized, setting up Homes and Rooms helps streamline your smart device management.

For Home Feature:

1: Open the Tapo app and tap the “My Home” icon. Select “Home Settings” from the menu.

Display the location of the home settings icon.

2. Tap the “+” icon to create a new home.

Display the location of the add button.

3. Create a name for the home and tap “Save”.

Display the name position of the home.

4. Add rooms directly or add them later.

Display a pop-up window where we can choose to add rooms now or add them later.

For Room Feature:

1. Open the Tapo app and tap the “hamburger” icon. Select “Room Settings” from the menu.

Display the position of the room settings.

2. Tap “Add Rooms” to create a new room for your devices.

Display the add rooms button position.

3. Select or enter a name for the room and tap “Save”.

Display the name position of the room.

4. Choose the devices you want to add to this room and tap “Add to This Room” to complete the process.

Display the devices that we can add to the room.

5. Return to the home page, and you'll see the new room listed in the menu, along with your devices inside it.

Display the devices and rooms that we have set up on the home page of the Tapo APP.

Question 7

How secure are Tapo devices?

Accepted Answer

Our Global Certifications

Tapo is committed to data security and compliance, holding ISO 27001 and ISO 27701 certifications. These certifications demonstrate our adherence to international standards for information security management and personal information management.

Data Encryption

Tapo employs AES 128-bit encryption and TLS 1.2 protocols to protect sensitive information, such as camera videos and user identity data. AES 128-bit encryption offers robust protection using a 128-bit key, making unauthorized access nearly impossible. TLS 1.2 ensures secure internet connections, maintaining data confidentiality and integrity while resisting eavesdropping and tampering.

Account Security

To enhance user account security, Tapo implements a Two-Step Verification mechanism. This requires an additional verification step beyond just a username and password, safeguarding user credentials and preventing unauthorized access.

Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App

Comprehensive Data Defense

Tapo partners with AWS to leverage top-tier security services, including DDoS protection and Web Application Firewalls (WAFs), to protect against data attacks. Additionally, we have disaster recovery measures in place to quickly restore data in case of corruption or loss, and we conduct regular security audits to monitor data access and identify potential breaches.

Secure Cameras, Private Life

Tapo provides a full range of cameras designed to secure your home while also protecting your personal information. Our solutions ensure both safety from threats and privacy for your data.

1) Secure Local & Cloud Storage

Keeps up to 512GB of footage stored continuously on a microSD card (not included) or choose our Tapo Care Cloud subscription service, which not only saves your 30-day video history but also provides additional benefits such as activity notifications with snapshots.

What Type of MicroSD Card Does Tapo Camera Support?

General Questions about Tapo Care

2) Privacy Mode

Set your Tapo camera to privacy mode and the camera’s lens will be blocked from recording your privacy moments.

How to Use the Privacy Mode of My Tapo Cameras

3) Set Privacy Zone

Set up blocked areas for your cameras in the Tapo app to prevent recording private spaces, such as your bed. Record only areas that need to be monitored, such as doorways and windows, to ensure your privacy is not leaked.

How to set privacy zone for your Tapo Camera

Question 8

Tapo/Kasa Devices are showing offline after changing or resetting the router.

Accepted Answer

*Note: All Tapo/Kasa devices require and only work with the Tapo/Kasa for Mobile App

If you can't get smart devices online to the network after changed the ISP/ router, or the router is reset, you may try the following guides:

Currently, there is no setting on Tapo/Kasa APP allowing us to switch to a different wireless network directly, but you can achieve this goal using the following two methods instead:

1. Apply the same wireless settings (including the wireless network name, wireless encryption, and password) on your new router as on the old one. Then the device should be able to connect to the new router automatically.

2. If you can’t change the wireless settings, you can also reset and reconfigure the smart device again with the new Wi-Fi.

Please refer to the QIG to reset your smart device. (Both soft reset and hard reset are OK.)

For reconfiguration, here are some articles for your reference.

For Tapo:

For camera: How to set up the Tapo camera | TP-Link

For smart bulb: How to set up Tapo smart bulb | TP-Link

For smart plug: How to set up Tapo smart plug | TP-Link

For hub: How to Set Up Your Tapo Smart Hub and Connect Hub to Your Router Wirelessly (Tapo H200) | TP-Link

For Kasa:

For camera: How Do I Setup my Kasa Cam? | TP-Link

For plug: How to set up my TP-Link Smart Plug Switch via Kasa

If you need further assistance, contact TP-Link Customer Support here.

Question 9

How to configure the Notification feature for the Tapo & Kasa devices on the Tapo app

Accepted Answer

With the Notification feature configured on the Tapo app, you can decide whether to receive notifications on your phone. Here is the detailed instruction to configure the Notification feature on the Tapo app.

Part 1. Notification Settings for all smart devices

On the Tapo app>>Me>>Notifications page, you are able to change the Notification Settings.

1) You can tap System Notifications to toggle On/Off the Device Sharing, Firmware Update, and New Device Found options to decide whether to receive these notifications on your phone.

2) You can toggle On/Off the Promotions to decide whether to receive exclusive offers, VIP giveaways, and new product notifications.

3) If you enable the Device and go to the Management page, you can turn On/Off the switch beside the smart device to decide whether to receive notifications about it.

4) Tap the Do Not Disturb feature and when it is enabled, you won't receive notifications during the scheduled time on your phone. Tap Exceptions>>Add Devices to add devices if you want to receive notifications from them during Do Not Disturb.

Note: Notifications like water leaks or doorbell thefts still work during the scheduled time.

Notification settings page. Management page.

Do Not Disturb page. Exceptions page.

If you’d like to change the notification sound for your Tapo App, follow the steps below based on your device type:

1. For Android Phones: Go to Settings > Apps > Manage apps on your phone and search for the Tapo app. Tap on the Tapo app to access its settings, then navigate to the Notifications section. From here, you can enable/disable notifications or customize the notification sound for the Tapo app.

Note: The exact path to manage notification sounds may vary slightly depending on your Android device. If you cannot find the settings, contact your phone’s customer support for assistance.

2. For iPhones: Go to Settings > Sounds & Haptics > Default Alerts on your iPhone. Select the desired notification sound from the available options.

Note: iOS does not allow apps to use custom notification sounds beyond the default system sounds. You can only choose from the predefined options provided by your device.

Part 2. Notification Settings for Tapo & Kasa Cameras

If you want to receive push notifications on your phone when the Tapo & Kasa Cameras detect events, please refer to the following steps to set up the Notification feature on the Tapo app.

Here we take Tapo C200 as an example.

Step 1. On the Tapo app>>Me>>Notifications page, go to Device Notifications>>Management to ensure the switch is enabled for your camera.

Turn off the Do Not Disturb feature or add your camera to the Exceptions page.

Notification settings page.

Step 2. On the Home page of the Tapo app, tap your camera model card or tap the Cameras tab>click on Manage on your camera model to go to the Live View page.

Tapo device card.

Step 3. On the Live View page, tap the icon on the top right corner to enter the Device Settings page.

Tap gear icon.

Step 4. Click on Notifications on the Device Settings page.

Tap notification.

Step 5. Enable Activity Notifications and Rich Notifications as per your desire.

Tap Activity Type to select the detection types for which you want to receive push notifications.

Note: Currently, some Camera models do not have the Activity Type feature, and you will receive all types of notifications when the camera detects events.

Tap activity notifications. Tap activity type.

Set the time to receive the push notifications.

If you select Custom Time, you can customize the time period to receive the push notifications as you desire.

Go to the Schedule on the Notification page. Select Custom Time to set the time to receive notifications.

If you’d like to change the notification sound for your Tapo App, follow the steps below based on your device type:

1. For Android Phones: Go to Settings > Apps > Manage apps on your phone and search for the Tapo app. Tap on the Tapo app to access its settings, then navigate to the Notifications section. From here, you can enable/disable notifications or customize the notification sound for the Tapo app.

Note: The exact path to manage notification sounds may vary slightly depending on your Android device. If you cannot find the settings, contact your phone’s customer support for assistance.

2. For iPhones: Go to Settings > Sounds & Haptics > Default Alerts on your iPhone. Select the desired notification sound from the available options.

Note: iOS does not allow apps to use custom notification sounds beyond the default system sounds. You can only choose from the predefined options provided by your device.

If you have enabled the Notifications feature on the Tapo app but can’t receive push notifications on your phone, please refer to the link below to troubleshoot.

Why can’t I receive notifications after turning on Notifications?

Question 10

How to check and improve the network connection stability of Tapo&Kasa smart devices

Accepted Answer

Due to a variety of user installation environments and network topologies, your smart devices may have some connection problems under certain conditions, such as a delay in live view, slow loading, unstable network, and other problems.

This FAQ will guide you through checking and improving the stability of the connection between your smart devices and your phone on your local network for better performance.

Part 1. Check the signal strength of the TP-Link smart device

If your device is connected wirelessly to a Wi-Fi network, you can check the received signal strength on the app.

Tapo APP -> tap Gear button. in the left top -> Device Settings -> Device info -> tap Wi-Fi icon to see signal strength (the value of RSSI).

Strong: more than -50 dBm

Good to Average: among -70 dBm to -50 dBm

Poor: less than -70 dBm

Tap Wi-Fi icon. Check RSSI.

Part 2. Check the delay between a smart device and a phone on the local network

Due to different network topologies and wireless interference, we still need to check the actual delay between the smart device and the phone via the Ping command if there is a connection issue (such as slow loading, unstable issue, etc.).

Here we use the APP “Network Analyzer” as an example.

Step 1: Install the test app “Network Analyzer” on your phone.

For Android: https://play.google.com/store/apps/details?id=net.techet.netanalyzerlite.an

For iOS: https://apps.apple.com/app/network-analyzer/id562315041

Step 2: Check the IP address of the smart device you want to test on the Tapo APP.

You can find the IP address of the smart device on the device’s Device Settings -> Device Info page.

Find IP Address.

Step 3: Ping the IP address.

Open the “Network Analyzer” app, go to Tools -> Ping, and input the IP address of the camera, then tap on “Start”.

Ping IP address in Network Analyzer app.

Step 4: Check the test results.

If your test results show that many data packages are lost, it means your network is not stable.

If the data package delay is over 100ms, accessing to your device can be relatively slow.

Check test results.

Part 3. How to improve the network connection stability

Please refer to this FAQ for detailed troubleshooting steps.

Okos izzó, többszínű

Többszínű vezérlés tetszés szerint

Okos izzó, többszínű

Milliónyi szín

Szabályozható fényerő

Melegtől hideg fehérig

Melegtől hideg fehérig

Melegtől hideg fehérig

Melegtől hideg fehérig

Több játékélmény, több szórakozás

Ébressze fel érzékeit a zene szinkronizálásával

Egy érintéssel aktiválható magával ragadó világítás

Automatikus bioritmus világítás

Okos vezérlés a kényelmes életért

Hangvezérlés

Távirányítás

Ütemezés és időzítő

Csoportvezérlés

Minőségi fejlesztés. Még lágyabb!

Nincs szükség Hub-ra

Előre beállított kényelem

Távoli mód

Okos izzó, többszínű

Okos izzó, többszínű

Többszínű vezérlés tetszés szerint

Okos izzó, többszínű

Fedezze fel a végtelen világítási lehetőségeket

Milliónyi szín

Szabályozható fényerő

Melegtől hideg fehérig

Melegtől hideg fehérig

Melegtől hideg fehérig

Melegtől hideg fehérig

Több játékélmény, több szórakozás

Ébressze fel érzékeit a zene szinkronizálásával

Egy érintéssel aktiválható magával ragadó világítás

Automatikus bioritmus világítás

Okos vezérlés a kényelmes életért

Hangvezérlés

Távirányítás

Ütemezés és időzítő

Csoportvezérlés

Hangvezérlés

Távirányítás

Ütemezés és időzítő

Csoportvezérlés

Minőségi fejlesztés. Még lágyabb!

Nincs szükség Hub-ra

Előre beállított kényelem

Távoli mód

Tapo App Support

Walk You Through Setup Step by Step

Watch the whole setup process in the whole

How to Set Up Your Tapo Smart Light Bulb | Tapo L430C

How to Reset Your Tapo Smart Light Bulb | Tapo L430C

Specifications

Downloads

Videos

How to Set Up Your Tapo Smart Light Bulb | Tapo L430C

How to Reset Your Tapo Smart Light Bulb | Tapo L430C

FAQ