FAQs
How to Troubleshooting A Charging Failure on My Robot Vacuum
Tapo RV10, Tapo RV10 Plus, Tapo RV20, Tapo RV30 Plus
11-03-2022
22,541
1. Please remove the robot vacuum and check whether the indicator light of the dock is on, and make sure that both ends of
the power adapter of the dock is plugged in.
2. Poor contact. Please clean up the spring contacts on the dock and the charging contacts on the robot vacuum.
3. Check if the power switch on the left side of the robot vacuum is toggled to "ON".