FAQs
What Should I do if the Side Brush of My Robot Vacuum Gets Stuck?
Tapo RV10, Tapo RV10 Plus, Tapo RV20, Tapo RV30 Plus
10-13-2022
24,568
The side brush of the Robot Vacuum is a three-prong-shaped accessory. Its main function is to clean up the garbage at the corners and the roots of obstacles and gather the garbage to the main brush to better clean.
If the side brush of your Robot Vacuum gets stuck, please try the following troubleshooting steps:
1. Check if there are foreign matters entangled in the side brush. You can turn the Robot Vacuum over to check it.
2. If there are foreign matters entangled in the side brush, please pull firmly to remove them. Wipe with a damp cloth if needed.
3. Re-install the side brush and press it tightly to ensure it is installed in place.
4. Restart the Robot Vacuum.
If the issue persists, please Contact Support