Frequently Asked Questions About the Tapo D230S1 Smart Battery Video Doorbell
Part 1. Basic Information
Q1: What’s in the box of the Tapo D230S1?
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Model |
Tapo D230S1 |
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Package Contents |
• Tapo Video Doorbell × 1 • Tapo H200 Hub × 1 • Tapo A100 Battery × 1 • DC Power Adapter × 1 • USB Adapter × 1 • USB Adapter Cable × 1 • RJ45 Ethernet Cable × 1 |
• Inclined Mounting Templates × 1 • Mounting Templates × 2 • Mounting Brackets × 1 • 15°Mounting Wedge × 1 • Doorbell Detaching Pin × 1 • Screws and Anchors × 2 ( ST3*30|Cross slot|Sinker) • Quick Start Guide × 1 |
Q2: What are the specifications of the D230’s wall screws?
ST3*30 | Cross slot | Sinker:
Q3. How Do I Install My Tapo Video Doorbell Camera Kit?
Please refer to our installation and configuration video: https://www.youtube-nocookie.com/embed/nd-2g1njZHk
Q4: Can I see the full-color view, even in the dark?
Yes. With the embedded spotlight and starlight sensor, Tapo D230S1 reveals high-fidelity details and color, even at night.
Q5: What Internet speed is recommended for using the doorbell?
The recommended Internet speed for the Tapo D230S1 doorbell is 2 Mbps or greater.
Q6. Can I mount the doorbell horizontally instead of vertically?
We do not recommend installing the doorbell horizontally as this may affect the performance of the doorbell. The doorbell camera was designed for vertical installation, not horizontal. With the camera’s ultra-wide FOV (160° Diagonal), Tapo 4:3 live view ensures users can monitor visitors as close as 1m.
Q7. What is the field of view of the D230?
The doorbell offers a 160° Diagonal field of view.
Part 2. Battery Related
Q1: Is the doorbell powered by a battery?
Yes. The Tapo D230 is battery-operated. The rechargeable and removable battery uses a low-power protocol for extended usage.
Q2: How often do I need to recharge the doorbell?
This will vary depending on usage. Generally, if the doorbell is triggered 10 times a day, at approximately 30 seconds per clip, it should last for 180 days. The chart below outlines the generally expected usage time.
|
Trigger Times |
Battery Life* |
|
10 times 30s/per clips |
6 months House with Private Courtyard |
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20 times 30s/per clips |
3 months Apartment or Flat |
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60 times 30s/per clips |
1 month House Facing the Street |
Q3: Can I buy the battery separately?
Not at the moment. A separate rechargeable battery is planned for future release.
Q4: Can I use the existing wiring to charge the battery?
Yes. The attached battery supports a constant power supply and can be charged with a hard wire. It takes about 5-6 hours to fully charge the battery.
Q5: Can I charge the battery using compatible solar panels such as the Tapo A200?
Yes, the battery of the Tapo D230S1 is the A100 (18650mAh lithium battery). You can charge the A100 battery with our solar panels, such as A200.
Q6: How do I extend the battery life of my D230S1?
Please refer to the below link for helpful information about battery life optimization:
https://www.tp-link.com/support/faq/3598/
Part 3. Hub Related
Q1: Can a Doorbell pair with multiple Hubs (H200 or H100)?
One D230 can only pair with one H200. However, as long as the D230 and Hub remain online, you can set up an Automation to allow the doorbell to trigger multiple Hubs. Please refer to this FAQ to set up this Automation.
Q2: Can multiple D230S1 Doorbells connect to the same H200?
Yes, one H200 can pair with up to 4 D230S1 Doorbells at the same time.
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Maximum number of sub-devices that can be bound to the same H200： |
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Cameras: Up to 4 Sensors/Buttons: Up to 64 Switches: Up to 32 |
Q3: Does the video doorbell require existing doorbell wiring?
The video doorbell is not compatible with the existing doorbell chime, it is a wireless unit that works with the hub H200 without wirings.
Note:The camera D230 Cannot be used alone, so it needs to be used together with Hub H200.
Part 4. Features
Q1. Can I receive notifications only when someone presses the doorbell?
This feature is not currently supported; however, is planned for release in future firmware updates.
In the meantime, you can achieve the same function by turning on notifications and unchecking all events. Please refer to the configuration page below.
Default state:
Receive notifications if doorbell is pressed:
Q2. If the doorbell shows offline in the Tapo App, will my Tapo H200 Hub still ring when the doorbell is pressed?
Yes. The hub will still ring even the doorbell is offline, please refer to this FAQ to troubleshoot connectivity problems.
Q3: Does the Tapo D230S1 doorbell support 24-hour recording?
No. Due to its battery-powered design, it does not support 24-hour recording.
Q4: How many types of ringtones does the D230S1 support?
The doorbell supports one ringtone type.
Q5. How can I change the ringtones or volume of H200 when pressing the doorbell button?
You can change the ringtones or volume of the H200 Hub in the Hub Sound Settings interface. Please open the Tapo App → D230 → Settings → Doorbell → Ring Connected Hub → Hub Sound Settings, then pick your favorite ringtone.
Below is the configuration screen for your reference:
Part 5. Third-Party Integration
Q1: Is it possible to use Amazon Alexa/Echo as an additional ringer player?
Yes. Please enable Doorbell Notification in the Alexa App.
Q2: Is it possible to watch the Doorbell’s Live View on the Alexa App or Alexa Echo?
Yes. Please refer to the FAQ to add the doorbell to Amazon Alexa, once added, you can use voice commands and access Live View on the Alexa App or Alexa Echo.
Q3: Is it possible to use the two-way audio feature in the Alexa App or Alexa Echo?
Yes. With the two-way audio feature, you can talk to the person at the door through the Alexa App or Alexa Echo.
Q4: Does the doorbell work with third-party NVR or NAS devices?
No. The D230S1 needs to be used together with Tapo Hub H200, which currently does not support RTSP/ONVIF protocols. As a result, the D230S1 will not work with third-party NVR or NAS devices.
Q5: Does the doorbell work with 3rd-party smart platforms?
The doorbell supports Amazon Alexa, Google Assistant.
Part 6. Others
Q1: How can I prevent theft of the Doorbell?
1. Once a suspect enters the Doorbell Camera’s field of view, you will receive a notification on your device, as long as the Detection Settings have been properly configured. You can then view the event and take necessary actions.
2. The video is encrypted with your user account / TP-Link ID and then stored on the doorbell. Others cannot access the video without correct account info. If you subscribe to Tapo Care, video clips will be stored on the cloud.
3. The Anti-theft Alarm will activate when someone attempts to remove a Doorbell that is equipped with the anti-theft alarm function.
