FAQs
Why did my Robot Vacuum fail to setup
Tapo RV10, Tapo RV10 Plus, Tapo RV20, Tapo RV30 Plus
03-08-2023
10,641
1. Check if the power switch, located on the left side of the robot vacuum, is toggled to the "ON" position.
2. The battery level may be too low for the vacuum to turn on or be set up. Please place the robot vacuum on the charging dock to charge where the vacuum will charge and automatically start when it has received a large enough charge.
3. Please ensure the robot vacuum is only operating within the temperature range of 0°C (32 °F) - 40 °C (104 °F).